Ubion Inc. ("Ubion", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ubion.ai) or use any of our products and services (collectively, the “Services”).

1. Information We Collect

a. Information You Provide

We collect information you submit directly to us, such as:

• Name, email address, and password when registering

• Billing information for subscriptions or payments

• Support inquiries and feedback

b. Automatically Collected Data

When using Ubion, we automatically collect:

• Browser and device details (IP address, browser type, operating system)

• Session metadata (pages visited, time spent, performance metrics)

• JavaScript console errors, network failures, and other diagnostic data from monitored websites

c. Third-Party Integrations

When you connect third-party services (e.g., Slack), we access only the necessary data to deliver that functionality, and only with your authorization.

2. How We Use Your Information

Ubion Inc. uses your information to:

• Deliver and improve the Services

• Detect, alert, and help you resolve issues affecting your site

• Analyze usage trends to improve platform performance

• Respond to support requests and communicate with you

• Comply with legal obligations

3. How We Share Information

Ubion Inc. does not sell your personal data. We may share limited information with:

• Trusted vendors that help operate the platform (e.g., cloud hosting, analytics)

• Slack or other platforms if you enable integrations

• Legal authorities, if required by law

• Acquiring parties in a merger or asset sale (with prior notice)

All partners are contractually required to safeguard your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Analyze usage patterns

• Improve user experience

You can control cookies in your browser settings.

5. Data Retention

We retain your information only as long as needed to:

• Provide services

• Meet legal and operational requirements

You can request deletion of your data at any time by contacting privacy@ubion.ai.

6. Data Security

Ubion Inc. implements modern security practices including:

• TLS encryption

• Access controls and role-based permissions

• Data encryption at rest (where applicable)

However, no system is completely immune to risk. We encourage good security hygiene, such as strong passwords and 2FA.

7. International Users

By using Ubion’s Services outside the U.S., you acknowledge and agree that your data may be processed and stored in the United States and other countries with different privacy laws.

8. Your Rights

Depending on your jurisdiction (e.g., California, EU), you may have rights to:

• Access or export your personal data

• Correct or delete your information

• Object to certain processing activities

Please contact privacy@ubion.ai to make a request.

9. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we’ll notify you via email or through the platform.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Ubion Inc.
Email: privacy@ubion.ai
Website: https://ubion.ai